Mission, Vision, and Values

Skip to main content
Home

Sign in to My LACERA

  1. About LACERA

    Get Info
    About LACERA
    1. Who We Are

      1. News
      2. Mission, Vision, and Values
      3. Careers
      4. Business Opportunities
      5. Contact Us
    2. Leadership

      1. Board of Retirement
      2. Board of Investments
      3. Board Meetings
      4. Executive Team
      5. Divisions
    3. Accountability

      1. Retirement Law
      2. Governing Documents
      3. Investments
      4. Annual Reports
      5. Public Records
  2. Active Members

    Get Active
    Member Info
      1. General Plans

      2. Plans A/B/C
      3. Plan D
      4. Plan E
      5. Plan G
      6. Safety Plans

      7. Plans A/B
      8. Plan C
    1. Active Service

      1. Contributions
      2. Service Credit
      3. Compensation
      4. Reciprocity
      5. Terminating Service
      6. Felony Forfeiture
      7. Pre-Retirement Divorce
      8. Disability Retirement
    2. Retirement Planning

      1. Benefit Estimates
      2. Workshops
      3. Steps to Prepare
      4. Ready to Retire
      5. Retirement Options
      6. Beneficiaries
      7. Power of Attorney
  3. Retirees and Families

    Get Retirees and
    Families Info
    1. Retirement Payments

      1. Your Paystub
      2. Cost of Living
      3. Direct Deposit
      4. Tax Requirements
      5. Returning to Work
      6. Divorce
      7. Admin Appeals
    2. Families and Survivors

      1. Benefits Process
      2. Eligible Beneficiaries
      3. Survivor Benefits
      4. Survivor Healthcare
      5. Taxability of Benefits
  4. Retiree Healthcare

    Get Retiree
    Healthcare Info
    1. Program Basics

      1. Healthcare Eligibility
      2. Paying for Coverage
      3. Manage Your Enrollment
      4. Medicare
      5. Healthcare Resources
      6. Healthcare Legislation
    2. Healthcare Plans

      1. Anthem Blue Cross of CA
      2. Cigna
      3. Kaiser Permanente
      4. SCAN
      5. United Healthcare
      6. Dental/Vision Plans

Who We Are

  1. News
  2. Mission, Vision, and Values
  3. Careers
  4. Business Opportunities
  5. Contact Us
Begin content
Illustration of office workers in an office that looks like a miniature city.

Mission and Vision

LACERA’s mission, vision, and values statements define our shared organizational purpose and commitment to our members and guide our daily actions and decisions.

A 5 by 3 grid of portrait head shots of a various adults

Mission

To produce, protect, and provide the promised benefits to our members

Our mission defines what we do everyday and is central to our commitment to serving our members. “Members” include active and retired member as well as their beneficiaries and survivors.

Vision

Empowering our members to enjoy a healthy and secure retirement

Our vision statement is inspirational and aspirational for improving how we will serve our members in the coming years. While we continue delivering secure, sustainable, and sound services, we will be highly focused on additional ways to educate our members so they can make informed planning decisions, use improved technology to access our services, and fulfill their retirement dreams.

Values

Our six core values serve as our cultural guide and foundation in meeting our mission. As a member-focused government agency, we abide by our core values to ensure the public’s trust, operate efficiently and cost effectively, and provide our members their promised benefits.

Accountability

We take responsibility for our actions and operate with the highest standards of professionalism and respect in fulfilling our mission and duty as prudent stewards of the pension funds.

Innovation

We cultivate a creative, forward-thinking approach in seeking out new ideas and novel solutions to continually improve our operations and the member experience.

Collaboration

We are One LACERA. We promote unity by successfully working together across all levels of the organization to deliver on our strategic priorities and objectives.

Integrity

We earn trust by our dedication to honesty, fairness, and ethical conduct in the service of our members and each other.

Inclusivity

We welcome all individuals, honoring and respecting their unique stories and perspectives, and celebrating the value that diversity adds to the organization in meeting our mission and strategic priorities.

Transparency

We clearly communicate our knowledge, ideas, and expertise in an open, fair, and honest environment, resulting in better organizational outcomes and decision-making.

A Brighter Future 
Built on Our Shared Purpose

Mission, Vision, and Values

Los Angeles County Employees Retirement Association

Appointment Reservations
LACERA Logo
Los Angeles County Employees Retirement Association

Member Service Center

M – F, 7 a.m. – 5 p.m. PT

Available by appointment only;
no walk-ins accepted.

Holiday Schedule

300 N. Lake Ave.
Pasadena, CA 91101

Contact Us

Member Services Call Center

M – F, 7 a.m. – 5:30 p.m. PT

800-786-6464

Retiree Healthcare

800-786-6464

Business

M – F, 8 a.m. – 5 p.m. PT

PO Box 7060
Pasadena, CA 91109-7060

Phone 626-564-6000

Fax 626-564-6155

  • ©2025 LACERA, All Rights Reserved
  • Disclaimer & Privacy Statement