Cigna Network Model

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  1. Anthem Blue Cross of CA
  2. Cigna
  3. Kaiser Permanente
  4. SCAN
  5. United Healthcare
  6. Dental/Vision Plans
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There are two LACERA-administered Cigna plans: an Independent Physicians Association Health Maintenance Organization (IPA HMO) group model plan and a Medicare Advantage Prescription Drug Plan HMO (MAPD HMO).

Contact Information

Cigna Network Model Plan (IPA HMO)

800-244-6224
www.mycigna.com
NurseLine (24/7): 800-244-6224

Cigna Preferred Medicare with Rx (MAPD HMO)

800-627-7534
www.cigna.com/medicare/
COVID-19 Resource Center

Contact your insurance carrier for plan booklets, claim forms, and billing questions.

Cigna Network Model Plan (IPA HMO)

This plan is available to all eligible, retired LACERA members and their dependents.

The Cigna Network Model Plan includes these features:

  • Selection of a primary care physician from the Cigna Medical Group or a participating private care physician. Each family member is allowed to select a separate Primary Care Physician (PCP). The PCP will direct all of that person’s non-emergency medical care.
  • In Arizona, if the PCP is in the Cigna Medical Group, the covered family member must receive all medical care at a Cigna Healthcare Center, unless an emergency occurs and the patient is outside of the service area.

If the PCP is in private practice, you must receive all covered healthcare or referral care from that physician, except in an emergency.

Cigna Preferred Medicare With Rx (MAPD HMO)

This plan is available to eligible LACERA members and their dependents age 65 and over who are enrolled in Medicare Parts A and B.

Combined coverage: If you have Medicare Part A and B and enroll in the Cigna MAPD plan, your non-Medicare eligible family members must enroll in the Cigna Network Model Plan. See more about combined coverage on the Parts A and B page.

Availability

Cigna Preferred Medicare with Rx is available in Maricopa County, Arizona and Apache Junction (Pinal County), Arizona only.

  • Cigna Preferred Medicare with Rx (HMO) allows you to receive care from its network providers and provides comprehensive prescription drug coverage.

Evidence of Coverage

For full details of the services, coverage, and costs of care provided by your specific medical plan, review your latest Evidence of Coverage below.

Cigna Network Model Plan

Cigna Preferred Medicare with Rx (MAPD HMO)

Los Angeles County Employees Retirement Association

Appointment Reservations
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Los Angeles County Employees Retirement Association

Member Service Center

M – F, 7 a.m. – 5 p.m. PT

Available by appointment only;
no walk-ins accepted.

Holiday Schedule

300 N. Lake Ave.
Pasadena, CA 91101

Contact Us

Member Services Call Center

M – F, 7 a.m. – 5:30 p.m. PT

800-786-6464

Retiree Healthcare

800-786-6464

Business

M – F, 8 a.m. – 5 p.m. PT

PO Box 7060
Pasadena, CA 91109-7060

Phone 626-564-6000

Fax 626-564-6155

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