Retired members and eligible dependents may enroll in the LACERA-administered Cigna Indemnity Dental/Vision plan or Cigna HMO Dental/Vision plan whether or not you enrolled in a LACERA-administered medical plan, and regardless of the medical plan you select.
See the dental and vision benefits below.
Contact Information
Cigna Dental: 800-244-6224
(both indemnity and HMO plans)
Cigna Vision Plan: 888-353-2653
www.mycigna.com
Dental Claim Address:
P.O. Box 188037
Chattanooga, TN 37422-8037
FAX: 859.550.2662
Customer Service 800.244.6224
Vision Claim Address (Effective 7/1/2024)
Cigna Healthcare Claims Department
c/o First American Administrators, Inc.
Attn: OON Claims
PO Box 8504, Mason, OH 45040-7111
Contact your insurance carrier for plan booklets, claim forms, and billing questions. ID cards are sent by the insurance company, not LACERA. Please log in or register to mycigna.com to view, download, or print your ID cards or contact Cigna using the phone numbers listed under Contact Information.
Cigna Dental Benefits
Indemnity Plan Features
The Cigna indemnity plan allows you to choose any dentist, but you will have out-of-pocket costs for deductibles, copayments, and coinsurance. In-network and out-of-network benefits differ substantially. See Summary of Dental Benefits and Coverage Matrix for maximums, deductibles, and coverage examples for the Cigna Dental/Vision HMO and Cigna Dental/Vision PPO plans.
HMO Plan Features
Under the Cigna HMO plan, your dentist must be a Cigna HMO Dental Network provider. Other basic features under the plan:
- Dentist must be a Cigna HMO Dental Network provider
- Your Cigna HMO Network dentist should refer you to specialists
- No charge for preventive care (exams, routine cleanings, X-rays)
- No annual or lifetime dollar maximums
- No deductible
- No claim forms
For covered procedures and patient charges under the Cigna Dental HMO Plan (DHMO), see the Patient Charge Schedule.
Cigna Vision Benefits
For vision coverage and benefits, see the Schedule of Vision Coverage serviced by EyeMed. Please note that in-network and out-of-network benefits differ substantially.
Effective July 1, 2024, Cigna Vision moved from VSP Vision to EyeMed. While there are no changes to your benefits under EyeMed, you now have access to more independent and retail providers. For any questions regarding your vision coverage, contact Cigna Vision directly at (888) 353-2653.
Evidence of Coverage
For full details of the services, coverage, and costs of care provided by your specific medical plan, review your latest Evidence of Coverage below.