LACERA Resources
LACERA: Your Companion Throughout Your Career
From the day you enter the LACERA family, we provide you with a wealth of educational resources and service options.
From workshops explaining strategies for maximizing your retirement, to quarterly newsletters, to lacera.com, our online reservoir of all things LACERA… we stand with you as you navigate through your County career.
Educational Resources
Workshops
We offer a series of Outreach Workshops to educate and assist you in all stages of your career. New Member, Mid-Career, and Pre-Retirement Workshops provide valuable information regarding long-range retirement planning, and offer knowledge you can use to maximize your retirement benefit. Each registered Pre-Retirement Workshop attendee at LACERA receives a personalized Retirement Benefit Estimate. (Personalized estimates and one-on-one consultations are not available at offsite workshops.) Visit LACERA's Workshops to view the schedule and register.
lacera.com
Visit lacera.com for the latest information on matters related to retirement and LACERA policies, procedures, and annual reports. Specialized web sections include:
- My LACERA, your secure online retirement account, where you can view your retirement information, upload documents, and perform self-service transactions.
- LACERA Retirement University, with workshop videos covering topics such as LACERA retirement plans and strategies, retiree healthcare, Medicare, and more
- Appointment Reservation System, where you can make service appointments online
- Retirement Planning section, with a wealth of resources to help you prepare for a financially secure future
- Forms & Publications page, where you can access, download, or order LACERA materials
Quarterly Newsletters
Pathways, our quarterly newsletter covering issues affecting retirement, such as Plan benefits, legislation, administrative procedures, and member service enhancements, is mailed to active members.
Retirees receive our Spotlight on Retirement, which focuses on member service enhancements, administrative procedures, retiree healthcare benefits, legislation impacting retirees, and general information regarding the overall retirement system.
Annual Benefit Statement
LACERA sends an Annual Benefit Statement to members in the month following their birthday. The statement displays personal member data, including contributions on deposit, amount of service credit, named beneficiary(ies) and, if the member is eligible to retire, an estimated monthly retirement benefit.
Service Resources
Call Center
Our friendly and knowledgeable Retirement Benefits Specialists in the Call Center are available to answer your retirement-related questions and assist with phone transactions Monday through Friday from 7:00 a.m. to 5:30 p.m. To speak with a Retirement Benefits Specialist, call 800-786-6464.
Member Service Center
One-on-one consultations with a Retirement Benefits Specialist are available by appointment. Visit lacera.com to schedule an onsite or virtual appointment. Our Member Service Center is located in Gateway Plaza at 300 N. Lake Avenue, Suite 100, Pasadena, CA 91101.
You can also communicate with LACERA via email. For general inquiries, email us at welcome@lacera.com. For account-related matters, log into My LACERA to send a secure email.
Mailing Address
Address all written correspondence to: LACERA PO Box 7060 Pasadena, CA 91109-7060