Long-Term Care Insurance

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Program Basics

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Begin content

Long-term care (LTC) insurance can help you plan or pay for personal care that you may need as a result of a disability or long-term illness.

A one-hour workshop via Zoom is offered on the second Wednesday of each month at 10:30 a.m. to go over the LTC insurance program. To make a reservation, call 626-818-2673 and leave your name, phone number, and email address. A LTC insurance coordinator will contact you with a link to the virtual workshop and also assist with any technical or log-in issues.

LTC Virtual Workshop Schedule

  • February 12, 2025
  • March 12, 2025
  • April 9, 2025
  • May 14, 2025
  • June 11, 2025
  • July 9, 2025
  • August 13, 2025
  • September 10, 2025
  • October 8, 2025
  • November 12, 2025
  • December 10, 2025

Dates and times are subject to change.

Public Safety Officer LTC Payments

Eligible public safety officers who wish to have LACERA make direct payments to their LACERA-sponsored long-term care plan must contact the carrier directly to authorize the necessary payment agreement. For more information, see the Public Safety Officer Healthcare Tax Benefit page.

Contact Retiree Healthcare

Operating Hours: M – F, 7 a.m. – 5:30 p.m.

Call

Toll-free
800-786-6464
 

Email

Secure/Document Upload
My LACERA
General
healthcare@lacera.com

Fax

General
626-564-6155
Urgent Cases Only
626-564-6799

Mail

LACERA

Attn: Retiree Healthcare
P.O. Box 7060
Pasadena, CA 91109-7060

Mondays and Fridays are our busiest call days; for faster service, call us Tuesday through Thursday.

Los Angeles County Employees Retirement Association

Appointment Reservations
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Los Angeles County Employees Retirement Association

Member Service Center

M – F, 7 a.m. – 5 p.m. PT

Available by appointment only;
no walk-ins accepted.

Holiday Schedule

300 N. Lake Ave.
Pasadena, CA 91101

Contact Us

Member Services Call Center

M – F, 7 a.m. – 5:30 p.m. PT

800-786-6464

Retiree Healthcare

800-786-6464

Business

M – F, 8 a.m. – 5 p.m. PT

PO Box 7060
Pasadena, CA 91109-7060

Phone 626-564-6000

Fax 626-564-6155

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